Back to home

Help Centre & FAQs

Getting started

  1. Upload a file from the home page or any converter page.
  2. Choose an available output format from the list.
  3. Click Convert and wait for processing to finish.
  4. Download the converted file with its own Download button.

Troubleshooting

  • If a conversion fails, check that your file is a supported format and is not corrupted.
  • Scanned PDFs need OCR, which is not available here. Use a PDF with selectable text.
  • Video and Office-to-PDF conversions need a server-side engine and are not in this build.
  • Clear your conversion history from the Settings page if storage is a concern.

Frequently asked questions

What is Convert All?+

Convert All is an online file conversion service that helps users convert supported documents, PDFs, images, spreadsheets and presentations into different file formats.

How do I convert a file?+

Upload your file, select an available output format, start the conversion and download the converted result when processing is complete.

Can I convert Word to PDF?+

Yes. Use the Word to PDF tool, upload a supported Word document and download the PDF after conversion.

Can I convert PDF to Word?+

Yes. Use the PDF to Word tool, upload a PDF with selectable text and download the editable Word document. Scanned PDFs need OCR, which is not supported here.

Can I convert images between JPG and PNG?+

Yes. Select the JPG to PNG or PNG to JPG tool, choose your target format and download the converted image.

Can I download files individually?+

Yes. Convert All lets you download converted files individually without requiring a ZIP folder. ZIP is only offered as an option when one conversion produces many files, like PDF to images.

Does Convert All support every file format?+

Available conversions depend on the tools in this build. Check the supported input and output formats on each converter page before uploading.

Are uploaded files stored?+

Most conversions run in your browser and files never leave your device. See the Privacy Policy for details on any server-side processing and retention.

Can I use Convert All on a mobile phone?+

Yes. Convert All is designed to work on mobile phones, tablets and desktop computers.

Still stuck? Contact us and we'll help.